Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused coffee and tea products. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.
Initiate Your Request
Contact our customer support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely package the items in their original packaging, ensuring that any opened food products are tightly sealed to prevent leaks during transit.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing